You can register for My Account quickly and easily via the 'Register account' button on our My Account page. You’ll need your Policy Number to hand — this can be found on your confirmation letter or email.
To register for My Account:
- Go to My Account and click 'Register account'.
- Select a username, choose a secure password and confirm your email address. We'll email this address to validate that it's correct.
- In the Policy Details section, enter the postcode on your policy documents, the policyholder's date of birth, and the policy number. This can be found on the letter or email that you will have received from us when you bought the policy. Please enter this exactly as it appears on your document.
- Click the 'Create Account' button.
If everything matches your policy details, you'll be taken to a thank you page, and you'll receive an email to the address you entered in step 2.
To complete your registration, you'll need to click the link in the email we have sent you. This link will expire in 14 days — after this point, you will be required to start your registration again.