We aim to answer as many questions as we can in our help centre, as well as making it easy
for you to manage your policy and view your documents in My Account, but we know that
sometimes you might need to speak to us, or get some extra support with your query.
There is limited call centre support provided as part of this cover, however, our friendly Live
Chat team will be on hand to help you manage anything you can’t do online, such as
answering a query or cancelling your policy.
To start a live chat please select the button on our website.
The chat button will only be displayed when we have chat agents available to assist you.
Our team is available on Live Chat at the following times:
Monday to Friday: 8.30am to 8.30pm
Saturday: 9am to 5pm