Both vehicles are covered for the duration of the day (midnight to midnight) that the change of vehicles happens.
This means that you no longer have to contact us on the day that you change your car, both the old and new car will be covered for the day that the change becomes effective.
If you purchased your Van Insurance policy after 27th November 2024, or it is set to renew after 27th December 2024, you can change your van online 24/7 in My Account.
To replace the van you’ve insured on your Van Insurance policy:
1. Log in to My Account and select the 'Manage Policy' button for the policy that you want to change
2. Go to the 'Van' section and select 'Make a Change'
3. Choose the date you would like the change to be effective
4. From the drop-down, choose 'Change car details' and select 'Confirm'
5. Select 'Replace My Current Van' and enter the details of your new van
6. Check the rest of the information on the page to ensure it's still correct
7. Select 'Get Quote'
There may be a change to your premium as a result of this change. You'll see a quote for any increase or decrease in your premium as a result of any changes you have made before you decide to proceed.
If you add any additional premium to your monthly payments, it will cost more than paying it off in full. Accepting the new quote will make the amendments to your policy, and your documents will be updated online.
If you haven't yet registered for an online account, you can do this now. You'll need your Policy Number to hand (this can be found on your confirmation letter or email.)