Your finance provider will either be Close Brothers Premium Finance or PremFina and the quickest way to check this is by viewing your documents in My Account
Close Brothers Premium Finance
Close Brothers will contact you by email if one has been provided and you will be able to sign your Credit Agreement online on their portal or you can return a signed copy to them from your document pack in the post.
PremFina
If you have provided a valid email address, PremFina will send you an email with a weblink and instructions on how to sign online. This link will take you directly to your credit agreement, where you can review it and E-Sign at the bottom of the document. Please note that the link to E-Sign is valid for 60 days.
If you have not provided a valid email address, your agreement will be sent by post.
It is important that you sign your credit agreement, so you will also receive reminders via
email and SMS if it is not returned.
If you’ve already returned your agreement by post
but are still receiving reminders, please allow up to 10 days for it to be received and
processed.