The first step is to tell us about it.
Please call our Claims Team on 0333 035 9003 and they will help you with this.
Our claims line is open 24 hours a day. When you call, please try to have the following information to hand:
- Your policy details
- Details of any other parties involved (registration, name, address, telephone number)
- Crime reference number (if applicable)
- Details of any witnesses (if applicable)
It would also be useful if you could provide any photographs taken at the scene of the accident or of any damage to the vehicles involved.
Remember: You should not admit liability at the scene of an accident, until you've contacted your insurer.
You can find more information on our Bike Insurance Claims page.